Privacy Policy

Contact and Company Information

Business name: Pixarela Media

Address: 21 Zuhair Bin Othman Street, Bin Mahmoud, Doha, Doha Governorate 00000, Qatar

Email: info@pixarela.cyou

Scope of This Policy

This policy applies to personal data collected through our website, mobile applications, and other services provided by Pixarela Media (collectively, "this service"). It also describes your choices regarding use, access, and correction of your personal information.

Information We Collect

We collect information you provide directly and information collected automatically when you use our service.

• Account information: name, email address, username, profile information, and other details you supply when creating or updating an account.
• Content you provide: images, text, media uploads, comments, and other materials you submit through our platform.
• Communications: messages between you and our support team, and other correspondence.
• Usage data: pages visited, features used, IP address, device and browser information, referral data, and timestamps.
• Cookies and tracking: cookies, web beacons, and similar technologies described below.
• Payment information: when applicable, payment details processed by our third-party payment processors (we do not store full financial account numbers on our servers).

How We Use Information

We use the data we collect for the following purposes:

• To provide, maintain, and improve our services, features, and content.
• To manage your account, process transactions, and communicate about your account or transactions.
• To personalize your experience, recommend content, and analyze usage trends.
• To detect, prevent, and address technical issues and security incidents.
• To comply with legal obligations and enforce our Terms of Service.

Legal Bases for Processing (Where Applicable)

When required by local law, we process personal data on one or more of the following bases: consent, performance of a contract, compliance with a legal obligation, protection of vital interests, or legitimate interests (for example, to operate and secure our services and to improve user experience). If we rely on consent, you have the right to withdraw consent at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to support functionality, analytics, and advertising. Cookies help us remember your preferences, understand how you use the service, and deliver relevant content. You can control cookies through your browser settings and opt out of certain tracking through device or browser controls.

Third-party services we work with may also use cookies and tracking for analytics and advertising; their practices are governed by their own privacy policies.

Third Parties and Service Providers

We may share personal information with vendors, hosting providers, analytics providers, payment processors, and other service partners who perform services on our behalf. These partners are contractually required to protect data and use it only for the purposes we specify.

We may also disclose information to comply with legal obligations or to respond to lawful requests by public authorities.

International Data Transfers

Pixarela Media is based in Qatar and may process and store personal information in jurisdictions outside your home country. Where we transfer personal data across borders, we will implement appropriate safeguards to protect your information in accordance with applicable law.

Data Retention

We retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was collected.

Your Rights and Choices

Subject to applicable law, you may have rights to access, correct, update, or delete personal information we hold about you, and to object to or restrict certain processing. You may also have the right to receive a copy of your personal data in a portable format. To exercise these rights, contact us at info@pixarela.cyou. We may need to verify your identity before responding.

Children's Privacy

Our services are not directed to children. We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, please contact us and we will take steps to delete the information as required by applicable law.

Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. When we make material changes, we will post the updated policy and update the "Last updated" date above. Continued use of the service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Pixarela Media

21 Zuhair Bin Othman Street, Bin Mahmoud, Doha, Doha Governorate 00000, Qatar

Email: info@pixarela.cyou